GoDaddy 480-505-8859
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Please update your contact information
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Dear Domain Manager,
A member of our Outbound Support Team recently tried calling to personally welcome you to GoDaddy.com. UNFORTUNATELY, THE PHONE NUMBER WE CALLED APPEARS TO BE INCORRECT. For you to receive required updates, alerts and expiration notices, we must have the correct contact information. You can update your phone number in one of the following ways: (480-505-8859)
1) CALL OUR OUTBOUND SUPPORT TEAM at (480) 505-8859 and select option 1. A representative will be happy to assist you in updating your information.
2) ONLINE: Go to the GoDaddy.com home page, enter your log-in name (or customer number) and password, then click “Secure Login.” Then click “My Account,” which will take you to the Account Manager. Click on “Account Settings” to update your phone number(s).
We’re very excited to have you as a member of the GoDaddy.com family and will do our best to keep you satisfied. Our goal is to make sure you get the most out of your recent purchase and answer any questions you may have.
Sincerely,"480-505-8859"
GoDaddy.com
Outbound Support Team
P.S. Call the Outbound Support Team today at (480) 505-8859 to FIND OUT ABOUT OUR LATEST PHONE-IN-ONLY SPECIAL OFFERS! [480-505-8859]
Notice there is no mention of the actual domain in question. I use
coded email addresses for my whois records so I know exactly which one
prompted it. I checked the GoDaddy account after he called and the phone
number is correct and does indeed work (it was probably the call I
didn’t answer this morning, which would have gone to voicemail, but I
can’t be 100% sure because the guy I did talk to didn’t say which
domains he was calling about either).
Also notice the sales pitch at the end, telling me that same
“outbound Support Team” phone number is the number to call to learn
about the latest “phone in only special offers”. Also notice what I
consider to be the serious tone of the email, which could technically be
an official registrar-generated message that my whois information was
not valid (potentially cause for losing the domain). If I have concern
about my domains, how could I not call back? And if I do call back, will
it just be a sales pitch? Oh, and by the way, when I registered the
domain with GoDaddy, I oped out of all communications except the one
that says:
Non-promotional notices that deal with changes to your domain(s), account or other services
I don’t need my registrar to pay sale people to call me pretending to
be my registrar, intent on selling me useless (to me) add-on products
and services after I explicitly asked them not to do so. Isn’t that
abuse of registrar status and a violation of the telemarketing act?
Related issue: I was looking at GoDaddy’s web site
and saw a profiled testimonial from Daryl Acumen, out of Orem, Utah. I
followed that to find Daryl used to work at Verisign, and even had a Virginia vanity license plate that read “NETSOL”. On one of his websites I found this statement: 480-505-8859
In the course of searching for a flag website, I discovered that theflag.net was available for registration (a strip club in Ohio had recently let the domain name lapse). Since I worked for the company that manages the domain name system, I decided to pick up theflag.net before some squatter or terrorist did.480-505-8859
which seems to demonstrate how an employee at a registrar enjoys
access to domains we (the public) do not enjoy, and is able to buy them
for personal ownership via that privilege. Just in case anyone wasn’t
sure about that yet.480-505-8859
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